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Contents

Privacy Policy

Last updated: December 8, 2024
Effective: December 8, 2024

Introduction

At Lanzar ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Employer of Record (EOR) services, or interact with us as clients or employees under our management.

As an EOR service provider, we handle sensitive employee data on behalf of our clients and are committed to maintaining the highest standards of data protection and privacy. This policy covers both client data and employee data processed through our EOR services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our services:

Employee Data (EOR Services)

As part of our EOR services, we collect and process employee data on behalf of our clients, including:

  • Personal identification information (name, address, phone, email, government IDs)
  • Employment information (job title, department, start date, salary, benefits)
  • Tax and payroll information (PAN, Aadhaar, bank details, tax declarations)
  • Legal compliance data (EPF, ESI, professional tax information)
  • Performance and HR records
  • Emergency contact information
  • Background verification data
  • Medical information (for benefits administration, with consent)

Client Information

We collect information from our corporate clients, including:

  • Company information and registration details
  • Authorized contact persons and their details
  • Service requirements and preferences
  • Payment and billing information
  • Communication records and service history

Usage Data

We automatically collect certain information about your device and usage patterns:

  • IP address and location information
  • Browser type and version
  • Operating system and device information
  • Pages visited and time spent on our services
  • Referring website and search terms
  • Log files and analytics data

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect information about usage patterns. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing EOR services including employment, payroll, and compliance
  • Processing payroll, benefits, and tax obligations
  • Ensuring compliance with Indian labor laws and regulations
  • Managing employee onboarding, performance, and offboarding
  • Communicating with clients and employees about services
  • Responding to customer service and HR requests
  • Analyzing usage patterns and improving user experience
  • Detecting and preventing fraud and security threats
  • Complying with legal and regulatory obligations

EOR Data Processing

For our EOR services, we process employee data specifically for:

  • Employment contract creation and management
  • Payroll processing and salary disbursement
  • Tax calculations, deductions, and filings
  • Statutory compliance (EPF, ESI, professional tax)
  • Benefits administration and health insurance
  • Performance management and appraisals
  • Leave management and attendance tracking
  • Background verification and compliance checks
  • Reporting to clients and regulatory authorities

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Incident response and breach notification procedures

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing activities
  • Restriction: Request restriction of processing
  • Withdrawal: Withdraw consent for processing based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. For our EOR services, employee data is primarily processed within India in compliance with local data protection laws.

When international transfers are necessary (such as for global clients), we ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards including standard contractual clauses and adequate safeguards to protect your information.

Compliance Frameworks

We maintain compliance with multiple data protection and security frameworks:

  • ISO 27001: Information Security Management System certification
  • SOC 2 Type II: Security, Availability, and Confidentiality controls
  • GDPR: European General Data Protection Regulation compliance
  • Indian Data Protection Laws: Compliance with Digital Personal Data Protection Act
  • Industry Standards: Following best practices for EOR data handling

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: contact@lanzar.in
Data Protection Officer: dpo@lanzar.in
Address: Lanzar Private Limited
Block B, G4, Aparna Maple, Kanarayanapura Main Road
R K Hegde Nagar, Bangalore, Karnataka 560077, India
Phone: +91 72595 88047

Questions or Concerns?

If you have any questions about this document or our practices, please don't hesitate to contact us.

Email: contact@vikpalla.in
Address: Vikpalla Software Private Limited, Bangalore, Karnataka, India